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Support

Allen Global Consulting provides support services that range from 24×7 managed infrastructure monitoring to hardware repair and replacement. We customize our support to fit your organization’s needs.CISCO Support Registered Partner

Support Business Benefits

Support services for critical IT infrastructure provide the following benefits:

  • Availability of critical systems that result in increased productivity
  • Business continuity
  • Guaranteed onsite response times
  • Steady operating costs

Support Business Challenges

Downtime can occur within any IT infrastructure and can affect productivity, revenue and the reputation of your organization.

Some of these challenges include:

  • Not having technical resources to address problems as they occur
  • Inability to locate the root cause of a problem
  • Not able to restore systems to operating capacity quickly
  • Limited or no access to latest software releases, patches or replacement hardware

Support Solutions

Allen Global Consulting provides standard and customized support services tailored to meet the specific needs of your organization.

Standard support services include:

  • 24×7 monitoring and managed support services
  • Remote or onsite support services using
  • Same or next business day hardware break/fix services